Privacy policy

How Equimore handles personal data. Last updated 23 June 2026.

This policy explains what personal data Equimore ("Equimore", "we", "us") collects when you use Equimore Signal (the "Service"), why we collect it, and your rights. It forms part of our Terms of Use.

This policy covers personal data only, meaning information about an identifiable person, such as your name and email. It does not cover the Signal benchmark data itself (hotel and flight pricing, carbon factors, public statistics, city scores), which is business and statistical data about places, not about people.

1. Who we are

Equimore is an event location intelligence firm based in Singapore. For the purposes of the EU and UK General Data Protection Regulation (GDPR), Equimore is the controller of the personal data described here.

Contact: lmourasse@equimore.co

2. What we collect

We collect a small amount of personal data:

• Account and contact details: your name, work email, organisation, and the city or venue you are associated with.
• Usage information: basic records of how you use the Service, such as sign-in activity and the comparisons or pages you create, used to run and secure the Service.
• Correspondence: messages you send us and our replies.

We do not ask for, or want, special-category data (health, race, political views and similar). Please do not send it to us.

3. Why we use it, and our lawful basis

We use your personal data to:

• set up and run your account and give you access to the Service (lawful basis: performance of our agreement with you);
• contact you about the Service, including support and important updates (lawful basis: our legitimate interest in operating and supporting the Service, and performance of our agreement);
• keep the Service secure and prevent misuse (lawful basis: our legitimate interest in protecting the Service and our users); and
• send you occasional updates about Equimore where you have agreed to receive them, which you can stop at any time (lawful basis: consent).

We do not sell your personal data, and we do not use it for automated decision-making that produces legal or similarly significant effects on you.

4. Who we share it with

We share personal data only with service providers that help us run the Service, and only as needed for them to provide their service to us. These providers act on our instructions under a data processing agreement, and may not use your data for their own purposes. They are:

• Supabase — database and authentication, hosted in the EU (Frankfurt, Germany).
• Vercel — website and application hosting.
• Resend — sending transactional and notification email (such as your welcome email).
• Google Workspace — our business email, used when you correspond with us.

We do not share your personal data with cities, venues or organisers for their own marketing. We may also disclose personal data where required by law, or to establish, exercise or defend legal claims.

5. International transfers

Equimore is based in Singapore, so your personal data may be accessed from, or stored in, Singapore and other countries outside the European Economic Area. Where we transfer personal data out of the EEA or UK, we rely on an appropriate safeguard, such as the European Commission's Standard Contractual Clauses, or another lawful transfer mechanism.

6. How long we keep it

We keep your account and contact data for as long as your account is active, and for a reasonable period afterwards to meet our legal, accounting and record-keeping needs. We delete or anonymise personal data when we no longer need it.

7. Your rights

Where the GDPR applies, you have the right to access the personal data we hold about you, to have it corrected or deleted, to object to or restrict our use of it, to withdraw consent where we rely on it, and to data portability. You also have the right to complain to your local data protection authority.

To exercise any of these rights, email us at lmourasse@equimore.co. We will respond within the time the law requires.

8. Security

We take reasonable technical and organisational measures to protect your personal data against loss, misuse and unauthorised access. No system is completely secure, but we limit access to your data to what is needed to run the Service.

9. Changes

We may update this policy as the Service develops. We will post the updated version here and, for material changes, notify you in-product or by email.

10. Contact

Questions or requests about this policy or your personal data: Equimore — lmourasse@equimore.co